Features | Status |
---|---|
Access Controls/Permissions | |
Activity Dashboard | |
Activity Tracking | |
Alerts/Notifications | |
API | |
Application Management | |
Call Center Management | |
Chat/Messaging | |
Client Portal | |
Communication Management | |
Configurable Workflow | |
Customer History | |
Customizable Branding | |
Customizable Fields | |
Customizable Forms | |
Customizable Reports | |
Customizable Templates | |
Email Management | |
Email Templates | |
Event Triggered Actions | |
Feedback Management | |
Help Desk Management | |
Interaction Tracking | |
Inventory Management | |
Knowledge Base Management | |
Real Time Analytics | |
Real Time Data | |
Real Time Notifications | |
Reporting & Statistics | |
Reporting/Analytics | |
Role-Based Permissions | |
Search/Filter | |
Self Service Portal | |
Service Level Agreement (SLA) Management | |
Social Media Integration | |
SSL Security | |
Support Ticket Management | |
Tagging | |
Website Integration | |
Widgets | |
Workflow Management |
Features | Status |
---|---|
Access Controls/Permissions | |
Activity Dashboard | |
Activity Tracking | |
Alerts/Notifications | |
Assignment Management | |
Commenting/Notes | |
Create Subtasks | |
Email Management | |
Email-to-Task Conversion | |
Real Time Notifications | |
Search/Filter | |
Status Tracking | |
Task Editing/Updating | |
Task Management | |
Task Planning | |
Task Progress Tracking | |
Task Scheduling | |
Task Tagging |
Features | Status |
---|---|
Attaching of Text, Documents, Images | |
Customisation of Website Display | |
Social Media Distribution | |
Website Integration | |
Time-bound Deferral of Negative Review | |
Android Library for Podcast | |
Direct Production on Mobile Device | |
Duration independence | |
Editing of Podcast | |
Export, Import | |
Multiple Listening Alerts by Categories | |
Multi-Episode Podcast | |
Public and Restricted Access | |
Social Media Properties | |
Third Party Collaboration | |
Third Party Podcast Integration | |
Third Party Podcast Processing | |
Unique URL for each podcast |